Ayudante Recepción - Hotel Barceló Torre de MadridLocation: Barceló Torre Madrid, Madrid, España
Time Type: Full Time
Posted on: Posted 30+ Days Ago
Job Requisition ID: JR4746
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards.
Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. Do you want to be part of our story? Join our team!
What will you do?• Preparar la documentación previa al chek-in y check-out de clientes y realización del mismo.
• Cuidar el buen estado de limpieza y orden de mobiliario e instalaciones de recepción.
• Dar atención telefónica de clientes y llamadas externas.
• Cambiar divisas.
• Coordinarse con cocina y comedor.
• Proporcionar al cliente información y atender sus reclamaciones.
What are we looking for?• Formación: Ciclo Formativo de Grado Medio en Hostelería y Turismo.
• Experiencia: mínima de 1 año en puesto similar.
• Idiomas: inglés alto, valorable segundo idioma.
• Se valorarán conocimientos en: Ofimática, programas de reservas.
• Capacidad de adaptación.
• Trabajo en equipo.
• Orientación al cliente.
• Habilidades comunicativas.
• Resolución de problemas.
Your benefits:*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.
* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
* You will have access to the best training programs in the market, tailored to your position within the company. Additionally, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates.
Contract type:Fijo Discontinuo (Fixed Term)
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