Company Description
Mövenpick Hotels & Resorts (MH&R) is in the "moments" business. We're intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer-term partnership.
It doesn't take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.
Job Description
Under the guidance of Engineering Supervisor and / or the Assistant Director of Engineering and within the limits of the established Mövenpick Hotels & Resorts policies and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and technical skill. To work with a team spirit and to ensure that all hotel guest rooms, other facilities and equipment are in good and working conditions.
Planning & Organizing: Displays good teamwork attitudes while working in a team for major Preventive Maintenance repairs or service worksCreates an atmosphere of tranquility amongst the team.Recommends improvements in methods, systems and procedures to improve efficiency and maximise customer satisfaction.Be willing to train and instruct other members of the staff by passing along knowledge and skills.Assist in Task Force Teams for new openingsOperations: Executes all electrical and set-ups and associated work to the highest professional standards for the whole property.Performs the tasks assigned and ensures their implementation while working independently.Acts on issues and concerns in his activity field immediately.Must be able to control the stocks and other items in his workshop and order more as required.Abides to the daily task and ensures timely implementation.Checks extra needs of a guest.To carry out any other reasonable duties and responsibilities as assigned.Administration: Makes oneself thoroughly familiar with the hotel's emergency procedures and in a state of preparedness for any emergency which may occur.Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.Is aware of the daily hotel activities and has product knowledge of all the hotelPerform as per OSM Standards, and in line with the company's Values and Core BehavioursEnsure properly groomed at all timesTo attend training classes as per scheduleShows fullest cooperation and respect within the team and other departmentsAble to analyse problems and formulate plans to get work done quickly with a high degree of quality
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