Life is too short to work for a boring company, so why don't you join us?We are looking for a highly organized and methodical Automation Specialist to join our dynamic team.The Automation Specialist is responsible for improving and automating business quality and productivity processes.Working closely with our DevOp Team, the Analyst will document processes, redesign them as necessary to enable automation, generate detailed requirements and provide details about developing robots.Who we are & what we do: At Leadtech, we work hard... and play harder! Our mission is to bring forward new business ideas and empower employees to achieve their goals in the online business world. Since 2009, we have been fostering innovative and creative techniques across many industries, making us pioneers in online project management.Leadtech is dedicated to constant improvement and inspiring new ideas daily for the world we live in and the future to come.If you have a creative and innovative mind, Leadtech is looking for you!You're our perfect candidate if you:Analyze functional and non-functional use cases to identify and prioritize test activities, while using appropriate techniques and tools, to design test cases, test scripts, and test data that will validate each use case.Analyze robots functions to improve Customer Service Agents' quality and productivity.Use the identified tools for test planning, execution, and management of defects.Be an active contributor with the Development Team to report improvements in user experience and be part of the decision-making to implement them.Ensure the acceptance tests reflect the desired functionality of our projects.Work with the Development team to define the appropriate testing approach for a project and contribute towards/write project test plans defining exit criteria.Work closely with Development Team and Customer Service Department to ensure a high level of test coverage and detect new customer needs.Report defects clearly and concisely and manage these through to resolution with relevant stakeholders.Document results of testing undertaken to achieve good communication with the Development team.Promote optimized productivity and quality of the Customer Service Department throughout the development process.Prioritize work according to the gravity of the issues.Requirements:Experience in defining and executing test scripts.Knowledge in programming languages: Java Script and HTML.Proficient in Google Tools, Gimp, Photoshop, Shutter, and Office (Word, Excel, PowerPoint).General Programming knowledge: algorithmics, bots.General knowledge using databases.Strong analytical background.Self-starter.Ability to work in different environments: Linux (Ubuntu) or Windows.Ability to evaluate functional and non-functional requirements for testability and suitability for automation.Flexible and adaptable when dealing with changing requirements, priorities, or circumstances.Ability to prioritize and manage own workload in an efficient and timely manner, working to strict deadlines.Desirable Requirements:Previous experience in a customer service department.High level in English (written and spoken).Benefits:Leadtech offers an exceptional working environment in a dynamic and international team. We invest in people's development offering the opportunity for continuous training and career growth. Some of the perks of working with us include:Competitive salaryFull-time, permanent contractPrivate health insurance25 days of holiday + your birthday offFlexible vacation time (no blackout days)Flextime (7 - 09.30h / 15:30 - 18.30h)Free Friday afternoons (a 7-hour workday!)35-hour week for the full months of July and August (free afternoons!)Flexibility to work from homeOther benefits paid from the gross salary (ticket restaurant, nursery tickets)Team-building activitiesMonthly after workFree coffee and snacksFree fresh fruitPermanent internal training + annual budget for external trainingGames room (Nintendo, table tennis, futbolín)Location: You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you. If you prefer to be surrounded by amazing people, our exceptional office is in Barcelona's Blue Building, located right on the city's seafront.Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and/or disabilities. All we need is your high energy, skills, and willingness to be part of a great project!Hiring process:First step: 15-minute phone interview to get to know you.Second step: Online interview with HR and your future team lead to talk about the position and how we approach work. It includes a brief skill assessment test.Third step: HR's timely response regarding the status of your application and/or a second interview.Sounds good? Apply now! We're looking forward to meeting you.
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