We're going to incorporate an Automation Manager for our worldwild companyYour MissionHelping customers' team members achieve more than they ever have by automating the day-to-day operation and focusing on driving business to a higher level.The key focus areas for our team members:• Organization-wide business automation strategy• Best in class operational planning and scale• Line of business enablement and discovery• Democratization of automation capabilities across an entire organization• Tangible, executive-sponsored value realization aligned to customers' business goals and objectivesWhat you'll do • Apply creative thinking to design automation strategies that further business goals and align with corporate technology strategies, keeping in mind stated customer business outcomes, broad organizational enablement, and sustainable value realization• Enable customers in building long-term automation programs that affect organization-wide impact and change• Utilize strong facilitation skills to bring a diverse set of opinions into a common set of goals and objectives• Identify complex automation processes that drive adoption and align to customers' business needs and strategic goals• Coach customers to be automation leaders that develop long-term, sustainable automation programs rooted in simplification and time to value• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers• Develop and mature our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best in class deliveryWhat you'll bring to the team• 4-6+ years career experience in leading digital transformation and/or responsibility for driving organizational strategy and business outcomes• 3-4+ years relevant work experience in strategic consulting, customer-facing, customer success-driven delivery• Self-motivated, proactive, entrepreneurial team player with innovative ideas to inspire customer loyalty and adoption• Strong communication and interpersonal skills, written and verbal, with the ability to facilitate complex organizational conversations across Executive Leadership and broader organization.• Experience with automation platforms such as Automation Anywhere, ServiceNow, or others.• Preferable experience with modern agile practices, LEAN or related methodologies and practices• Proven experience aligning and translating technology capabilities into measurable business outcomes• Proven experience building strong internal and external relationships• Solid technical background with hands on experience in digital technologies including software development (and overall software development life cycle)• Strong analytical and problem-solving skills• Diplomacy, tact, and poise under pressure when working through customer issues• Fluent written and spoken Spanish & English are mandatory
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