Customer Service Representative Join our team of game-changers and be part of a global technology and services leader that powers the brands of the future.
About the RoleAs a Customer Service Representative in Malaga, you will be responsible for:
Answering customer inquiries via phone and chat, providing relevant actions related to online orders and deliveries.Handling calls that are not answered by stores and submitting customer inquiries via CRM systems.Providing excellent customer experiences in every customer contact, focusing on continuous improvement of customer satisfaction.Following established processes and procedures.Opportunity to handle inquiries via social media and email in the future.Working together as a group to achieve set goals. About YouWe're looking for someone who:
Is bilingual or proficient in Swedish and advanced in English.Is adaptable, customer-focused, and able to learn tasks and processes.Is energetic and has well-developed communication skills.Has excellent time management skills.Has good computer skills, knowledge, and experience of Microsoft and Internet. About WebhelpWebhelp is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
What's in it for YouWe offer:
A full-time 39 hours/week permanent contract with a competitive salary.A central location in Malaga.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project.Career development programs and specialized courses. Join our team and discover why over 440k+ game-changers around the globe call Webhelp their "employer of choice."
Webhelp is an equal opportunity employer, committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
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