col-wideJob Description:
**Description**We are looking for a Customer Representative for one of our projects.YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN.Your role:- Provide with accurate information to our customer.- Logging and follow up of requests or incidences.- Ensuring the highest level of Customer Satisfaction Surveys Scores- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)- Capturing of all required data elements in CRM as required by client's training, policies and procedures.Hours and Benefits:- Full-time (39 hours/week) contract- Schedule for 39 hours (rotative): From Monday to Sunday from 12:00 to 24:00- Salary for 39 hours/week: 18.800 Euros gross/year + up to 2.400 Euros gross/year in bonus- Opportunity to join an international team**Requirements**:- Fluent English plus native level speaker of German- Excellent communication skills in a variety of customer facing situations.- Good team player with drive for success.- Previous experience in similar position is a plus.**SHARE****Description**We are looking for a Customer Representative for one of our projects.YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN.Your role:- Provide with accurate information to our customer.- Logging and follow up of requests or incidences.- Ensuring the highest level of Customer Satisfaction Surveys Scores- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)- Capturing of all required data elements in CRM as required by client's training, policies and procedures.Hours and Benefits:- Full-time (39 hours/week) contract- Schedule for 39 hours (rotative): From Monday to Sunday from 12:00 to 24:00- Salary for 39 hours/week: 18.800 Euros gross/year + up to 2.400 Euros gross/year in bonus- Opportunity to join an international team**Requirements**:- Fluent English plus native level speaker of German- Excellent communication skills in a variety of customer facing situations.- Good team player with drive for success.- Previous experience in similar position is a plus.Spain (es)German