Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open.
Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs.
We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges.
Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.
Want to be a part of something big?
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
PURPOSE Creating intuitive and engaging user experiences through collaborative efforts with cross-functional teams, including product managers, engineers, and senior designers.
The Associate Product Designer is responsible for translating user insights and requirements into actionable design solutions, contributing to the overall design strategy, and ensuring consistency across the company's product offerings.
Key Responsibilities Collaborate with product managers, engineers, and senior designers to conceptualize and design user-centric products.
Create wireframes, prototypes, and high-fidelity mockups using design tools like Figma, Sketch or Adobe XD.
Conduct user research and usability testing to gather feedback and refine designs.
Assist in the development of user personas, user journeys, and experience maps.
Maintain design consistency across products by adhering to design guidelines and standards.
Participate in design reviews and provide constructive feedback.
Stay updated with the latest design trends, techniques, and technologies.
Contribute to the creation and maintenance of a design system.
Qualifications EXPERIENCE 1+ years of overall experience of working in a Technology organization; 1+ years of Experience working as a designer within software/product development & delivery; Knowledge of a Design tool and techniques for visualizing and planning and communicating design concepts; Understanding of Lean UX Methodology in the process of software development & delivery; Understanding of UX deliverables such as Personas, User journey maps, Site maps, Prototypes, Wireframes, Style guides, Usability Reports and Research Reports as documents videos and presentations.
Knowledge & Skills Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), and prototyping tools.
Strong understanding of user-centered design principles and best practices.
Ability to create wireframes, storyboards, user flows, process flows, and site maps.
Excellent visual design skills with sensitivity to user-system interaction.
Familiarity with agile methodologies and experience working in an agile environment.
Strong communication and presentation skills.
PROFESSION COMPETENCIES Problem-solving mindset with a keen eye for detail.
Ability to work collaboratively in a team environment.
Strong organizational and time management skills.
Willingness to take feedback and iterate designs based on feedback.
CORE COMPETENCIES Creativity: Ability to think outside the box and bring innovative ideas to the table.
Communication: Strong verbal and written communication skills.
Collaboration: Ability to work effectively with cross-functional teams.
Adaptability: Flexibility to adapt to changing requirements and feedback.
Initiative: Proactive approach to identifying issues and proposing solutions.
Education & Qualifications Good understanding of human-computer interaction (HCI) element of a design and Human Cognitive behavior.
Relevant certifications in UX/UI design or product design are a plus.
What We Offer We're all about diversity.
We operate in 200 countries and speak 60 different languages and cultures.
We're really proud of our inclusive environment.
Our offices are comfortable and fun places to work, and we make sure you get to work from home too.
Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year.
We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer.
We value a diverse workforce.
In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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