.Associate Network Engineer (Early in Career/New Grad)Apply locations: Remote-Poland, Remote-Spain, Remote-Saudi ArabiaTime type: Full timePosted on: Posted YesterdayJob requisition id: R026027Ciena is committed to our people-first philosophy.
Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing, and belonging.
We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.Rewarding experience.
Meaningful outcomes.Making a difference in people's lives through design and implementation of leading network technologies.
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From across the table to around the world, our path to innovation comes from our friendly environment and outstanding people.
That's the Ciena network.ResponsibilitiesThis position is a technical role for an early in career engineer (maximum 2 years of experience), providing post-sales support for delivery, with supervision of a senior Ciena engineer, Solution Engineering services like Solution Design, Solution Acceptance, Remote Deployment support, and Network Reconfiguration/Migration.Will interface with the following functional groups on a day-to-day basis: Systems Engineers (SE), Service Project Managers (SPM), Technical Support, Field Service Engineers, and Customer Service Advocate.Basic knowledge of L0/L1 optical/transmission and/or Layer 2-3 (IP protocols) and/or scripting/DevOps skills.General Activities (Supervised by a Ciena Senior Network Engineer)- Support service partners engineers during project deployment.- Analyse the Network Designs provided by the SE to ensure that the Deployment and In-Service Upgrades of Ciena Equipment are performed in a consistent manner allowing for the delivery of a high quality and cost-efficient service.
Uses Technical Knowledge and Experience to translate the Network Designs into a Solution Design for New-Build, reconfiguration, and Network Upgrade Projects.- Gathers and analyses Customer Network Data and develops the migration strategy required to ensure a successful transition onto the Ciena platform.- Reviews the Technical Deployment Package details with both Internal and External Resources to ensure that they are understood by all members of the Deployment Team.- Serves as an escalation point for issues/problems related to the Technical Deployment Package contents.
Works with the SE, Customer, and Internal Ciena Groups to resolve any design or product related issues and translates resolutions to the field.- Responsible for archiving the As-Built Documentation Sets for future network upgrade support.- Provides Off-Site Maintenance Window and Escalation Support to Field Forces during In-Service Network Upgrades.
Typically off-hour support (Weekend and nights)