Associate Manager, Vacation Rental Owner Partner Success (FR) Here at Expedia, our mission is to power global travel for everyone, everywhere. We're looking for an Associate Manager for our Partner Success FR Team based in Madrid to help us make this a reality! The Associate Manager's main responsibility will be leading a team responsible for ensuring our FR owner inventory is competitive, attractive, and relevant for Vrbo's fast-growing global traveler base.
In doing so, the PS team will work hand-in-hand with FR Property Owners to improve performance by coaching and influencing partners to take actions to improve booking conversions by smartly utilizing the power of Expedia Group's unique data insights.
This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands' global customers always find the most suitable Vacation Rental.
What you'll do:Lead part of the Partner Success Account Managers FR team.Continuously coach and provide recommendations to direct reports; improve team effectiveness by building the skills and capabilities of the team members.Execute cross-functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans.Provide input to senior management in developing effective and scalable solutions to improve process efficiencies.Develop & drive sound recommendations based on insights from data analysis to optimize Listings in the Vrbo website.Lead the execution of overall market business plans to meet or exceed key targets and goals set by leadership.Who you are:Bachelor's Degree in a related field; or equivalent related professional experience.5-8 years' proven experience.Demonstrated ability to achieve and set goals.Lead teams successfully in a fast-paced team environment.Strong project management skills, prioritize effectively to meet deadlines.Ability to have an effect on internal and external decision makers.Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others.Proficiency with Project Management and CRM tools (Microsoft Project and Salesforce).Expertise in Microsoft Word, Excel, and PowerPoint.Drive for Results; hungry, determined, motivated, willing to take action and results-focused.Organization and time management skills, rigor, attention to details.Proven follow-up/persistence when facing challenging situations.Ability to multi-task effectively and be able to change gears quickly without skipping a beat.Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals, and/or strategic objectives set by the leadership team.Integrates change processes with organizational business plan.
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