Position Summary : The Associate Key Account Manager supports strategic initiatives, relationships and processes that drive revenue, contribution margin and market share growth for Instinct. This person will support the day-to-day customer partnership and will work closely with a variety of internal and customer-based cross-functional teams to deliver excellence in execution to achieve our shared goals. Primary Job Responsibilities : Analyze and report organizational data, market trends, competitor activity and consumer insights; translate into recommendations for actionable strategies that drive sales, share and margin Provide supporting inputs for annual planning and joint business planning (JBP) cycles Support daily account interactions (buyers, cross-functional teams for daily operations); participate in key customer meetings and prioritize, identify and resolve daily customer issues Enable and drive excellence in execution, leveraging close collaboration with internal and external partners, detailed account and project management and consistent and clear communication Partner closely with Retail Marketing to support customer engagement toward aligned 6P brand activation strategies and marketing tactics across all consumer touchpoints Collaborate with field training leadership to align on key metrics and KPIs to support strong execution at retail and to foster brand awareness and advocacy at the store level Own customer support and manage customer operations, including order fulfillment, fill rate, order cycles and distributor coordination Benchmark and assess Instinct and competitive retail execution through qualitative and quantitative data points Key administrative projects as needed Required Skills and Experience : Strong analytical skills, using data to make sound recommendations affecting business decisions and results Ability to balance Customer, Consumer and Brand perspectives at the same time Self-starter with ability to manage multiple projects simultaneously, on time and through completion, with a high degree of independence Ability to understand customer P&L / business levers, budgets and drive towards KPIs Collaborative team player with demonstrated ability to successfully work cross-functionally delivering the best of Instinct to our customers Ability to identify opportunities and connect all data points Advanced written and verbal communication skills, with the ability to effectively adapt communication to all levels from management to in-store partners Well organized having a strong attention to detail with a high level of accuracy Travel for customer meetings on site and HQ quarterly meetings Preferred Skills and Experience : Bachelor's degree or higher 2-3+ years related work experience (Consumer Packaged Goods sales, account or category management) Management of national retailer Category Management (Pricing, Assortment and Market Share Analysis) Syndicated data Compensation and Benefits Highly competitive compensation package includes health and dental insurance, life and AD&D insurance, flexible spending accounts, health savings account, short and long-term disability, paid time off, Purpose Days off for company partner volunteer opportunities, and 401k with company match . Our Instinct is to CHAMPION Diversity At Instinct, we are as passionate about our people as we are about the pets we call family. We are committed to inclusion, empowerment, and respect. We believe that just like our pets, what sets us apart unleashes our greatest strengths. We thrive on the ability to not only empower people to transform the lives of pets through raw nutrition, but also to empower each other to inspire a culture that celebrates our differences. Our unique approach to pet food is what makes us who we are as a company, and our individual identities are what makes us a successful, innovative, authentic team. #J-18808-Ljbffr
