Location: Barcelona (on-site)
Join us as an Associate Director, Clinical Process Management in our Biopharmaceuticals R&D department. In this role, you will work collaboratively with Functional Process and Subject Matter Experts across all relevant departments of the DevOps organization. Your primary goal will be to ensure that the processes developed and managed are effective, efficient, and add value to the stakeholders while remaining compliant with regulatory requirements.
Accountabilities: Your role will consist of five main aspects:
Agreeing on the scope for new processes and optimization of existing processes based on consultations with stakeholders and Functional Process Experts.
Using the BPMO framework and tools when developing processes.
Working with the BPMO Analyst (Business Process Management and Optimisation) to define metrics to ensure process compliance and performance.
Driving pragmatic conduct and continuous assessment of smart efficiency gains such as the introduction of BPM automation.
Introducing innovation into the process by using lean management skills to impact results, enhance efficiency, and meet the DevOps Scorecard objectives and goals.
Business Process Management (BPM) responsibilities are:
Provide solutions to solve process-related issues to enable the achievement of DevOps goals.
Liaise with Business Leaders and Functional Process Experts to design an operating model that integrates business processes and organizational structures with technical solutions.
Work with Stakeholders and Functional Process Experts to develop and approve the processes required to support the agreed operating model using the BPMO toolkit. Work with Stakeholders, Functional Process Experts, and Process Quality and Learning (PQL) colleagues to develop the documentation and training to support process implementation.
Apply knowledge of Business Management and Lean principles to describe the impact of managed process on the core business functions of the DevOps organization.
Work with BPMO Document Manager to ensure that Process Documentation is created, approved, and effectively published in the appropriate system and/or toolkit.
Work with BPMO Analyst to develop metrics to show compliance to developed processes and KPIs to show effectiveness.
Work with the DevOps Business Learning Leads to develop appropriate training roll-out plans for new and updated processes.
Support regulatory requirements, for example participating in Audits & Inspections.
Required Education and Training:
A solid knowledge of business and information technology.
A degree or equivalent experience.
Required Skills
Problem-solving.
Stakeholder management.
Risk Assessment.
Change Management.
Project Management.
Communication.
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