.DescriptionThe Associate Director, Account Management leads and grows a portfolio of corporate accounts. Please note this role will need to be based in one of the following locations:London, Barcelona, Lisbon, ParisEssential Functions / Core ResponsibilitiesFacilitates Senior Executive relationships between Client & ConcentrixProactively expands the relations outside of usual buying towersProactively develops multi-service proposals that include CNX or Partner Technology productsDemonstrates and implements a consultative selling approachContract negotiationDevelopment of a forward-looking strategic account business planGain a detailed understanding of client's business, challenges and opportunities and propose solutionsChampion the effort to grow and maintain the corporation's primary and long-term revenue baseDevelop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive managementPartner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactionsCollaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceededProvide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Concentrix strengths, weaknesses, opportunities and threats based on sales pursuit interactionsMonitor economic and legal trends that could affect salesCandidate ProfileGood understanding of new technologies and ability to implement them for client needsBPO experience is a mustStrong financial and analytical acumenExpert in communication skills and styles, both written and verbalDemonstrable ability to effectively present information to internal and external associatesProven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline oriented business environment with industry impactStrategic thinkerMastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practicesExternal Thought Leader with proven ability to significantly influenceAdvanced Microsoft Office skillsCareer Framework RoleIs recognized as an external thought leader within strategic function or discipline. Influences the strategy to address internal or external business and regulatory issues. Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business. Significantly influences functional strategy; may participate in the development of the product or division strategy. Leads multidisciplinary projects or initiatives.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job