Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We are seeking a future team member for the role of Associate, Account Management I, to join our Treasury Services team in Madrid, Spain.
In this role, you will make an impact in the following ways: Provide support to small, non-complex client accounts, ensuring continued client satisfaction and listening for cues on client needs.Track and report on client metrics.Complete straightforward requested tasks for assigned clients.Liaise with relevant operations contacts (internally and externally) to coordinate service to the client. Escalate relevant issues to senior team members or management.Assist with managing client inquiries and resolve problems within scope of knowledge.Gain understanding of the business environment of assigned clients. To be successful in this role, we are seeking the following: Bachelor's degree or the equivalent combination of education and experience is required.0-3 years of experience in Account Management or Client Service Delivery preferred.Strong team player.Excellent analytical and communication skills.Fluent in English and Spanish.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024.World's Most Admired Companies, Fortune 2024.Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024."Most Just Companies", Just Capital and CNBC, 2024.Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.Bloomberg's Gender Equality Index (GEI), 2023. Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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