.Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!Job Description: Assistant Store ManagerLeading with responsibility for all aspects of the management of the store, the Assistant Store Manager is co-responsible for building and leading a team that is dedicated to driving the business. The Assistant Store Manager is also co-responsible for meeting all operational budgets and developing and maintaining a proactive business plan in collaboration with the Management Team.Major Responsibilities include but are not limited to:People:Inspire, lead and coach the store team to create a culture of performance delivery and accountability.Support recruitment of top talent, training and developing staff to build a team of true Jet Set Ambassadors.Drive team retention, ensuring actionable Talent and Succession plans are in place.Support, implement and provide follow-up for all training and onboarding for new joiners.As part of the management team, take accountability for the regular evaluation of the performance of each Jet Set Ambassador, providing feedback and coaching.Ensure image and grooming standards are aligned with brand policy.Collaborate with retail partners on sales strategies, product knowledge, brand standards and selling service.Practice and role model the company behaviors, ensuring effective use of the behavior toolkit.Service:Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps.Proactively manage client database and utilize information to increase sales.Maintain floor presence and lead by example.Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues, empowering the teams to make decisions in the customer's best interest.Ensure to add additional revenue through local customer events in collaboration with the management team.Sales:Meet and exceed sales goals, holding self and team accountable for the results.Analyze reports, and develop action plans to ensure expectations are met or exceeded.Track and communicate business results and opportunities, driving sales and product knowledge.Ensure sales and unit goals are set for Jet Set Ambassadors and communicated to ensure understanding.Operations:Ensure store maintenance and auditing program is aligned to Brand standards.Ensure integrity of Inventory Control through bi-annual inventories.Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with LPRM.Collaborate with Store Manager and DVM to implement and maintain all visual merchandising directives and ensure execution of effective strategies