Job Description
What you will be doing: Assist with the daily activities and planning for outlet operation
Ensure quality of all food items, ingredients and preparation methods
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Display a friendly, helpful and cheerful attitude while communicating effectively with our guests and fellow colleagues
Enforce and adhere to the laws related to health & hygiene, safety & environmental policies as well as company rules and regulations
Report any health & safety concerns or incidents to management in order to minimize risk and maintain a clean, safe and hygienic environment for all guests and colleagues
Listen actively and respond to guest feedback as well as assess and review guest satisfaction results and trends to continuously improve and exceed guest expectations
Help with preparations of special events when needed
Ensure compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management
Qualifications Diploma in Hotel Management or Hospitality
Food Hygiene and HACCP Certificate
3 years' experience in the food and beverage or related professional area
Minimum 2 years of supervisory experience
Worked in a fast pace, high turnover organization
Strong working knowledge of MS Excel, Word, & PowerPoint
Excellent written and verbal communication skills in English
Fluency in Spanish
Additional Information
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