Assistant Manager For Service Operations (Generator Set)

The role is responsible for service operations management to ensure excellent customer service and after sales customer experience.Assist in managing day-to-day service operationManage end to end operational practices for the execution of processes and services.Minimize incidents and disruption that can lead to unsatisfactory serviceEnsure that services are delivered efficiently and effectively and provides excellent customer service experience from attendance to repair completionLead in strategic service experience that enhance the customer after sales experienceQualificationsBachelor's Degree in Electrical or Mechanical EngineeringPreferably a Registered Electrical or Mechanical Engineer3-7 years experience in a similar roleWith technical and sales experience in the field of Generator Set repairs / preventive maintenanceStrong leadership, communication, and problem-solving skillsJob Types: Full-time, PermanentBenefits:Additional leaveCompany eventsHealth insuranceOpportunities for promotionPay raisePromotion to permanent employeeSchedule:10 hour shiftDay shiftMonday to FridaySupplemental Pay:13th month salaryCommission pay#J-18808-Ljbffr