Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Financial Takes part in inventories and manages stocks under his/her responsibility.Increases revenue for the point of sale through additional sales techniques.Prepares and analyses financial reports/results and implements corrective actions as necessary.Manages the Events cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.Ensures strict adherence to Events & Banqueting SOPs and internal bill settlement policy, as per the company/hotel guidelines and Brand policy.Operational Organizes the work for the team, including the need to multi-skill in employees for job requirements.Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc).Continuously takes initiatives to enhance and improve the team member's product knowledge.Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.Ensures the Events Space is prepared to a high standard for as per the discussion with the guest, which is mentioned in the BEO / FP and that all equipment is used correctly.Takes the global level of activity into account when managing the flow of events in the Hotel.Checks the quality, speed and overall efficiency of the team/ events staff.Ensures that the Back of the house service areas are maintained as per the hotel standards.Business plan /Analysis Supervises the team's sales behavior.Analyzes the Event's sales and revenue and strives to achieve and exceed the Financial budgets as per hotel policy.Makes efforts to train the team in up-selling and suggestive selling techniques.Helps increase guest loyalty through quality of service.Team Management Evolves working methods in line with brand philosophy.Respects labor law, particularly when preparing work schedules.Integrates, trains and manages personnel and assists team members to improve their skills and provides support for career development.Ensures his/her staff are well presented (clothing, personal hygiene etc).Ensures smooth coordination between the different departments (dining rooms, kitchens, bars, lobby etc).General Duty Organizes work and number of personnel according to level of activity in the Event.Shares the responsibility for meeting the department's targets with his/her superior, by:
- respecting the procedures and internal audits personally applicable
- ensuring respect of the procedures and internal audits applicable to the team
- increasing sales.Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations.Respects the instructions and safety guidelines for the equipment used.Applies the hotel's security regulations (in case of fire etc).Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).Additional Information
Experience is an asset. Prior experience working with Opera or a related system. Strong interpersonal and problem solving abilities. Fluency in English, additional languages are a plus.
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