- Support assigned channels, giving support to Retail Spain & Portugal + Away from home KAM.
- Correspondence with commercial, pricing and logistics partners as well with HQ Madrid and HQ Belgium.
- Maintenance of customer master data/hierarchies, prices and conditions (SAP).
- Order processing and coordination (SAP) in coordination with the logistics department and key account management.
- Provision of relevant sales/sales reports and special analyses. Support KAM and Sales Manager team with logistic and other admin related workload.
- Support in the preparation of customer appointments and presentations, as well as maintenance, tracking and evaluation of promotional agreements. Excellent management of rebates, spending and accruals within clients.
- Independent maintenance, billing and documentation of condition agreements as well as responsibility for customer-specific invoice control & keeping track of open orders.
- Customer-specific complaint management. Establishing solid network with backoffice with our national and regional clients.
- Teamwork with Customer Service team in order to ensure excellence with pricing, orders and rebates issues.
- Support with other HR team topics: meal vouchers, holidays, fleet management, malls' entrance etc.
- Ensuring communication and building bridges with all team areas, especially with sales and logistics.Profile
- Degree or Grado Superior, Admin or commercial training. Experience at least 5 years within admin & commercial roles.
- Knowledge of SAP and MS Office.
- Solid English skills min B2 and C2 Spanish. Valuable Portuguese.
- Valuable experience in the FMCG/Retail sector.
- Very good commercial understanding with capacity to think and act as partner for sales teams.
- Enjoyment of organization coupled with commitment and hands-on mentality.
- Very good communication skills and enjoyment of working in a team.Offer
- Permanent employment in a modern working environment in Madrid.
- Induction into the subject areas by all departments.
- Training if required for relevant programs.
- Diverse range of tasks and opportunities to individually help shape the company's success.
- 27 days' vacation, team workshops & joint activities.
- Flexible 1 day home office.
- And because we love our brands & products, we enjoy them every day in the office. Lotus Bakeries offers the chance to work in a pleasant and stable environment focusing on growth and innovation. This KAM assistant role allows growth, responsibility and personal development.Do you want to be part of a terrific team with the ambition to create small moments of happiness every day? Meet our people, discover their unique skills and get excited to join them in a great work environment.#J-18808-Ljbffr