A brief description about us:
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings, business meetings...
Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.
The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.
We are currently looking for new talent to join the Housekeeping department as Assistant Executive Housekeeper .
What will be the main functions you will perform in your position?
Assist General Management:
Assist the Executive Housekeeper in motivating, training, supervising, evaluating and disciplining all Housekeeping and Laundry employees.
Assist the Executive Housekeeper in planning daily, weekly, monthly, and quarterly assignments and projects for all Room Attendants, Guest Floor Attendants, Public Area, Uniform / Laundry Attendants and Supervisors.
Assist the Executive Housekeeper in maintaining the highest standards of cleanliness and recommend and implement procedural changes.
Assist the Executive Housekeeper in performing administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports.
Maintain an ongoing Safe & Sound program.
Perform a variety of other duties as assigned.
Guestrooms and Public Areas:Perform daily inspection of all public areas, guestrooms, exterior of building and back house areas, to ensure that the highest standards are met.Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues.
Guests' Requests Handling:
Respond to guest questions. Provide guest assistance, direction and information as requested. Conduct daily communication meetings.
Perform line level functions in emergency situations
Minimum 2 years of Housekeeping managerial experience in a luxury hotel.
Must possess a good written and verbal command of the Spanish and English language.
Computer literate (familiar with Microsoft Office, e.g. Word and Excel).
Excellent overall communication skills
Able to multi-task
The ability to work well in a team environment
What kind of talent are we looking for this position?
- We are looking for a person with good customer orientation.
- To be used to work in a team and like to learn from multiculturalism.
- The person who joins us must be committed and professional.
- We are looking for someone who is responsible and reliable.
What do we offer our talent when working at Hotel Mandarin Oriental, Barcelona?
- We have a Canteen with a different menu every week, so you can eat during your work shift.
- We have a learning platform where you can be trained in the courses you are interested in.
- Our laundry team will provide you with a clean and ironed uniform whenever you need it.
- Our working environment at the hotel is young, fun and multicultural.
- Complimentary stays and special staff rates.
- You can have a tea or coffee whenever you want in our Coffee corner.
- Be part of a company with worldwide recognition.
- Join a team with a passion for service and luxury.
- You will have at your disposal an electric kick scooter & bike parking.
- We organize staff parties and team buildings throughout the year.
- We offer options for growth and / or projection within the group.
- We offer free weekly physiotherapy sessions, so you can relax.
- Enjoy your birthday, free to spend it with whoever you wish!
Mandarin Oriental, Barcelona is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.
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