Assistant Director of Events – Four Seasons Hotel Mallorca at Formentor, Spain About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.
The Role of Assistant Director of Events:
We currently have an opportunity for an Assistant Director of Events to join our team at Four Seasons Resort Mallorca at Formentor, Spain! Our Assistant Director of Events has a clear sales and creative approach, enjoys the pro-active sales part as much as planning for events and groups alike. Conducts all aspects of negotiation and organization of groups and events.
The Assistant Director of Events provides leadership and guidance to the catering and events team within the Resort. The position has overall responsibility for achieving catering revenue goals, guest and employee satisfaction, and the financial performance of the department. This position will be based at Four Seasons Resort Mallorca at Formentor and reports to our Director of Marketing.
Fluency in Spanish and English is a must for this location, along with eligibility to work in Mallorca.
RESPONSIBILITIES
Negotiate with clients through creative and attractive menu presentations and event proposals to achieve maximum revenue/profit potential while satisfying client needs.
Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication with all departments for the success of the event.
Conduct site visits with potential clients.
Verify prior to arrival that all involved departments have the most updated information regarding group and event requirements.
Supervise the execution of all groups & events.
Attend meetings with hotel staff and clients, including Morning Operations Briefing, Banquet Event Order Meeting, and Sales Meeting.
Keep Golden Sales & Catering and Opera constantly up to date with the latest client information.
Make timely decisions that balance client needs with the financial, safety, and staffing goals of the hotel.
Find solutions to any challenges that may arise while events/groups are on property.
Act as the liaison for all vendor/supplier related client needs.
Contribute to the preparation of forecasts and budgets.
QUALIFICATIONS AND SKILLS
Excellent Spanish and English communication skills (verbal and written).
Positive attitude and effective interpersonal skills.
High level of creativity and attention to detail.
High level of organizational skills.
Outgoing and open-minded personality with leadership experience.
Previous experience in a similar position (minimum of 1 year) within the Luxury Hospitality.
Proficiency in Microsoft Office software: Word, Excel, PowerPoint, Publisher.
Knowledge of Golden Sales & Catering and Opera is preferred.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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