Assistant Director of Engineering - ResidencesAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the location: Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico's Baja California Peninsula is the epicentre for adventure.
About Four Seasons Resort and Residences Los Cabos at Costa Palmas Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club.
About the role of the Assistant Director of Engineering of Residences The candidate will be required to effectively oversee the day-to-day operations of the Engineering Residences and HOA's and support the Director of Engineering in all aspects of the Residences' operations.
What you will do: Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries. Budget and Forecast preparation.Assist with the execution of the annual Engineering operations plan.Prepare reviews and development plans and take appropriate personnel-related action (i.e. hire, commend, discipline, evaluate, etc.).Resolve residents' complaints, handling all interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.Oversee preventive maintenance and deep cleaning programs.What you bring: Fluency in Spanish and English is required for this position.Hold a bachelor's degree in Engineering.A minimum of Three (3) to five (5) years previous experience in Engineering department head positions.One (1) to three (3) years' experience in Residences or HOA's.Two (2) + years' experience working within a luxury hotel or similar environment is considered an asset.Requires knowledge of how to operate computer equipment.Excellent interpersonal skills and communication skills.Cross-cultural sensitivity and customer service orientation.Guest centricity and understanding of the importance of guest preferences.What we offer: Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level.Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort.Uniforms: Complimentary Dry Cleaning for Employee Uniforms.Training & Development: In-house training workshops for line and management employees.Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards.Service Culture: Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people.
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