Position Title: Area Sales Manager
Role Type: People Manager
Department Name / Franchise: DePuy Synthes
Sector: MedTech
Position Location: Kolkatta
Reports to (Title): General Sales Manager
Role Overview: Have high level of customer centricity for driving the business in a region for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories, and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products (capital equipment and consumables) responsible, and a good understanding of other J&J products and service offerings.
Illustrative Responsibilities: Business Financial Results: Deliver the assigned Business plan for the Region – Achieve Monthly / Quarterly / Annual Business Plan.
Understand customers' needs and market potential, and set direction, strategies and plans to expand the market and realize market potential.
Lead senior-level negotiations optimizing contractual opportunities which cement long-term supply arrangements.
Analyze sales reports to proactively seek opportunities and at-risk, re-prioritize resources to maximize sales opportunities.
Establish a monitoring system to ensure compliance with the sales plan on volume, price and value objectives for products.
Identify and direct action on tender opportunities through liaison and cooperation with appropriate departments.
Meet the AR / DSO target and manage account receivables as per the company policy.
Territory Management: In-depth understanding of current and future customers' needs and translate them into sales opportunities.
Advise the expansion of new accounts and account conversion.
Work in the field with each supervisor to achieve effective coverage of key accounts; maintain a high level of customer rapport.
Analyze competitive market environment based on a thorough knowledge of competitor's structure and capabilities.
Develop a sales plan for each supervisor from the marketing plan; set realistic attainable sales objectives.
Customer Satisfaction: Develop and maintain strong relationships with all levels of customers to obtain their feedback and supervise customer perceptions.
Advise the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty.
Ensure compliance with the 'Customer Complaints Procedure'; customer issues/ complaints are attended to promptly and professionally.
Internal Business Processes: Lead internal relationships and processes enabling flexibility and responsiveness.
Optimize sales results through close alignment and cooperation with Franchise Marketing groups.
Prepare and submit territory budget, including selling & marketing expenses, supervise to ensure compliance by team.
People Management: Ensure team consists of an appropriate mix of skills and abilities to optimize team performance.
Develop strong teamwork and cooperation in the team through effective leadership.
Ensure compliance with the performance management process for both self and team.
Qualifications: Degree or diploma preferably from reputed institute. Minimum of 8 years of proven experience in sales. Experience of Medical Devices in Orthopedics is mandatory.
Additional Information:
Requisition ID: W
Job Field: MedTech Sales
Posting SubFunction: Other
Location: Kolkatta
Organization: Johnson & Johnson Private Limited
#J-18808-Ljbffr
