Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.
To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The role...
Join Dojo on our mission to become the most trusted payments provider for independent businesses. As the Indirect Sales Manager, based in our Milan office or working remotely, you will be instrumental in building and accelerating the growth of our field sales across your region. This role is pivotal as it spearheads our expansion into the Italian market, marking the first step in our broader European launch.
Reporting to the Head of Sales, you will build and lead a team of payment consultants for our indirect channel, shaping their success and paving the way for Dojo's impact on businesses across Italy. This position holds significant importance as we establish ourselves in this key market, setting the groundwork for our continued success in upcoming European locations.
What you will do... Shape and execute our field sales strategy: Take ownership of developing and implementing effective field sales strategies to drive growth and meet targets.Build a team of self-employed sales consultants: Recruit, train, and manage a high-performing team to ensure they deliver exceptional results.Drive exceptional performance and results: Set and monitor performance metrics, providing guidance and support to ensure the team exceeds targets.Contribute to cross-functional initiatives: Act as a vital link between internal teams and the field, championing a culture of excellence and collaboration.Support the partnership team in order to maximise sales opportunities and align their efforts with the overall sales strategy.What you will bring... Experience in the card payment industry: Proven background working in the card payment sector.Field and payment consultants experience: Hands-on experience in the field working with payment consultants.Track record as a field manager or consultant: Demonstrated success as a field sales manager or consultant in the payments industry.Proven ability to execute sales strategies: Track record of successfully executing sales strategies in high-competition markets.Motivational leadership skills: Ability to motivate and manage teams effectively, even in remote work settings.Strong communication and interpersonal skills: Excellent communication and relationship-building skills to collaborate with sales and cross-functional teams.Commitment to Italy: Dedication to spending the majority of working time in Italy, supporting the sales region and enabling the success of the sales team.Dojo from the get-go First launch was back in 2009. So with over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. And today, there's over 1,200 of us in multiple locations across the UK, Ireland, Spain, and Italy. Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships. We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what's curious, relentless, and customer obsessed? If you're keen to know the answer, you're a third of the way to meeting our Dojo values. If the following speak to you, let's talk:
You're curious. You have a real desire to learn and create.You're relentless. You keep going even when it's easier not to.You're customer-obsessed. You know how important customers are to what you do.Dojo home and away We love collaboration. We have offices across Europe – that takes some dynamism. Long-distance calls are a must, but we've always valued in-person work when it's possible, especially meetings. We aim for asynchronous communication when we can though. Don't like rules? Nor do we. We avoid top-down policies – it's all about teams having the power to fuel their success. At Dojo, you're trusted to judge what you see and make the call in the best interest of our customers.
Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.
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