Position summary:Sterling Technology, a TransPerfect company, is seeking a highly organized and detail-oriented Archive Production Specialist to join our Client Services team in Madrid.
This permanent, entry-level role is an excellent opportunity to start a career in Client Services, with a clear path for progression to becoming a Client Services Representative.
The position involves managing the full lifecycle of archive creation for clients who need data from Virtual Data Rooms (VDRs) archived onto secure USBs.The ideal candidate will thrive under tight deadlines, demonstrate exceptional organizational skills, and deliver work of the highest quality.
Full training and continuous development opportunities will be provided.
Position responsibilities: Client Interaction: Communicate directly with clients who request VDR data archives, ensuring clear, efficient, and professional interaction throughout the process.Archive Lifecycle Management: Oversee all stages of the archive process, from receiving client requests to the final shipment of secure USBs, ensuring a seamless experience.Coordination with Teams: Collaborate with teams in India for data extraction and transfer, and with colleagues in Malaga, London, and other locations for quality assurance.Quality Assurance: Conduct and coordinate multiple rounds of quality checks on data transfers and final archive products to ensure zero-error delivery.Time-Sensitive Task Execution: Manage and prioritize tasks under tight deadlines while maintaining accuracy and attention to detail.Record Management: Keep comprehensive and organized records of archive production activities for accountability and process improvement.Perform any other special tasks that are deemed appropriate for this role as assigned by the manager/supervisorEssential skills and experience required: Minimum Bachelor's Degree or its equivalentSuperior written and verbal communication skills in English with a focus on professionalism and clarityAttention to detail with a natural ability to focus on accuracy and precision in tasksOrganizational skills with the ability to manage multiple priorities effectivelyTime management skills, capability to manage tasks and meet deadlines, even in high-pressure situationsTech proficiency, comfortable with using software and tools to manage data (training will be provided)Team player with a willingness to learn and work effectively as part of a team across multiple locationsDesired skills and experience:Professional working proficiency in additional foreign languagesTransPerfect and its companies provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work.
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