Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers Research/ Status unpaid or denied claims Monitor claims for missing information, authorization, and control numbers (ICN//DCN) Research EOBs for payments or adjustments to resolve claim Contacts payers via phone or written correspondence to secure payment of claims; reconsideration and appeal submission. Access client systems for payment, patient, claim and data info Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems Secure needed medical documentation required or requested by third party insurance carriers Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure Perform other related duties as requiredMinimum Requirements & Competencies: 2+ years of medical collections/billing experience Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI Intermediate knowledge of third party billing guidelines Intermediate knowledge of billing claim forms(UB04/1500) Intermediate knowledge of payor contracts Working Knowledge of Microsoft Word and Excel Intermediate working knowledge of health information systems (i.e. EMR,Claim Scrubbers, Patient Accounting Systems, etc.) Must be willing to work onsite.Preferred Requirements & Competencies: Working knowledge of one or more of the following Patient accounting systems – EPIC, Cerner, STAR, Meditech, CPSI, Invision, PBAR, All Scripts, or Paragon Working knowledge of DDE Medicare claim system Knowledge of government rules and regulations This guide reveals the roadmap to navigate customer interactions smoothly. Learn to orchestrate How to Outsource Customer Service in 5 Steps In this blog post, we'll walk you through the 5 steps of how Cost of Outsourcing: Strategies for Maximizing ROI March 15, 2024 This article will provide insights on how to navigate the cost of outsourcing, Just a few seconds before this loading screen disappears... Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of 'malasakit' to foster lasting client relationships.
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