Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.
To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
What you will do: Collaborate with cross-functional teams to understand and optimise customer journeys across different platforms.Work alongside Engineers within the squad and with the wider Payments Platform data team to improve our data pipelines.Help establish best practices for consistent and accurate data and insights access and promote a self-serving data culture.Present findings and insights to stakeholders, guiding data-driven decisions.Work closely with stakeholders to support building, maintaining, and optimising performance dashboards in PowerBI/Looker/Google Data Studio or similar.Identify opportunities to improve decision-making, designing and delivering solutions that make us smarter, quicker and faster with every release.What you will bring: Strong communication and visualisation skills with the ability to translate complex data into clear, actionable insights and recommendations to both technical and non-technical stakeholders.Strong SQL knowledge and experience working with large datasets, and an applied understanding of descriptive and predictive analytical concepts.Strong business acumen and the ability to connect data insights to business objectives and impact.Strong analytical and problem-solving skills, with a keen eye for detail and the ability to perform robust data validation checks.Comfortable with uncertainty and supporting your team to discover and optimise decision-making through analytics and insights.Ability to add to our collaborative culture and work with a range of stakeholders with varying technical skills.Dojo from the get-go First launch was back in 2009. So with over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships.
If the following speak to you, let's talk:
You're curious. You have a real desire to learn and create.You're relentless. You keep going even when it's easier not to.You're customer-obsessed. You know how important customers are to what you do.Dojo home and away We love collaboration. We have offices across Europe – that takes some dynamism. Long-distance calls are a must, but we've always valued in-person work when it's possible, especially meetings. We aim for asynchronous communication when we can though. At Dojo, you're trusted to judge what you see and make the call in the best interest of our customers.
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