About UsSiemens Digital Industries Software - Where today meets tomorrow. Let's make the difference together! Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions, and services to integrate and digitalize the entire value chain. Our outstanding portfolio supports customers to achieve greater efficiency and flexibility.We are constantly adding innovations to our portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally. We offer a role with responsibility, independence, and the possibility to contribute proactively. We foster a teamwork culture with room for individual development.Purpose of the Role:As an Application Engineer, your focus will be to provide technical customer support to our Teamcenter customer base, solution partners, and internal professional service teams.Duties and Responsibilities:You are responsible for documenting incident reports, software defects, and enhancement requests.You will perform analytical steps during the troubleshooting phase and analyze the Teamcenter, database, and system log files to identify, clarify, and verify the reported issue.Where possible and covered by the service contract, you will develop a solution for the customer, working closely with our global software development organization and customer care teams.You will work closely with product managers and present ideas to improve the future capabilities/functionality of Teamcenter.The majority of the work is carried out in the office during typical working hours. Very little traveling is required.Your Profile:Degree in Computer Science, Mechanical Engineering, or comparable technical training with professional experience.Teamcenter experience as an architect, consultant, support engineer, developer, or system administrator.Sound knowledge of operating systems, databases (Oracle/MS SQL), and PLM software.Knowledge of network and communication technology is desired.Excellent English skills (both written and oral).Knowledge in programming languages is useful but not crucial.Additional European language skills are an advantage but not a requirement.Professional experience in software analysis/development/engineering.Consistent record to tackle problems in difficult situations.Self-supporting (able to work without supervision).An ability to prioritize business-critical (escalated) issues.Excellent troubleshooting skills.Collaborative & communicative mentality, as well as analytical thinking.Independent, structured, and responsible working methods.Able to work effectively in a team with multiple nationalities and cultures.Take initiative, team player, adaptive.Additional Requirements:Minimal travel required (less than 5%).Working at Siemens Software:Working at Siemens Software means flexibility - Choosing between working at home and the office is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.If you want to make a difference - make it with us!#LI-JM1 #LI-PLMOrganization: Digital IndustriesCompany: Siemens Industry Software S.L.Experience Level: Mid-level ProfessionalJob Type: Full-time
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