Our StoryAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with Purpose – Be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It is why we are so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.The RoleIntegrated into the GTAS department and under the supervision of a GTAS Cluster Lead, the overall responsibility of a Senior GTAS Consultant is to support our outsourced clients as follows:Provide application support consultancy through advice, guidance, and appropriate technical activities.Manage tickets after having received functional analysis and guidance to implement it.Generate easy-to-maintain bug-free code and customizing respecting NGA best practices.Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.Provide documentation (both technical and functional) on issues handled.Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met.Regularly report on status and progress to the GTAS Cluster Lead.Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.Understand the general flows in HR and the SAP HR architecture.What We Ask For:Bachelor or Master degree with a Business or Technical emphasis, or equivalent.Solid verbal and written communication skills in English - German is a plus.Previous experience in SAP HCM application maintenance - Austrian or Swiss PY knowledge is a plus.Intellectual curiosity and motivation to learn new technologies at a fast pace.Strong interest in delivering high-quality support in the field of Human Resources.Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.Service-oriented with a strong client focus and sense of accountability.Be committed to the customer, the team, and the project.Strong analytical and problem-solving skills.Discretion and ability to respect the confidentiality of information.
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