Application Management, Senior Associate

Integrated into the GTAS department and under the supervision of an GTAS Cluster Lead, the overall responsibility of aSeniorGTAS Consultant is to support our outsourced clients as follows:
• Provide application support consultancy through advice, guidance, and appropriate technical activities.
• Manage tickets after having received functional analysis and guidanceto implement it.
• Generate easy-to-maintain bug free code and customizing respecting NGA best practices.
• Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications.
• Provide documentation (both technical and functional) on issues handled.
• Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the GTAS Cluster Lead.
• Maintain internal and external contact and communication channels at appropriate level. Communicate status,resolution, and root cause of assigned issues.
• Understand the general flows in HR and the SAP HR architecture.
What we ask for:
• Bachelor or Master degree with a Business or Technical emphasis, or equivalent.
• Solid verbal and written communication skills in English- German is a plus.
• Previous experience in SAP HCM application maintenance -Austrian or Swiss PY knowledge is a plus.
• Intellectual curiosity and motivation to learn new technologies at a fast pace.
• Strong interest in delivering high quality support in the field of Human Resources.
• Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.
• Service-oriented with a strong client focus and sense of accountability.
• Be committed to the customer, the team and the project.
• Strong analytical and problem solving skills.
• Discretion and ability to respect the confidentiality of information.
What we offer:
• International business environment and opportunity to use foreign languages.
• Work in a culture where you can achieve excellence in your career and develop to your strengths.
• Young and dynamic office environment.
• Flexible benefits package, including health insurance, etc

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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