Application Management, Associate [Hc158]

Minimum Requirements: - Technical University Degree (Computer Science Engineering, Telecommunication Engineering, etc.)
- Excellent object-oriented programming skills (SAP ABAP is a plus) - High understanding of software development cycles - Outgoing personality with good interpersonal, multi-tasking, and organizational skills - Excellent communication skills in English (Any other European language is welcome) - Ability to work independently without direct supervision - Ability to organize and prioritize projects in a fast-paced, deadline-oriented, and rapidly changing business environment - Availability to travel Key Responsibilities: - Incident Management - Work internationally with other colleagues to follow and define processes and procedures aligned with customer requirements - Client-facing experience - Participate in design sessions - Estimate and design technical solutions - Proactively identify areas that could benefit from service improvements and implement configuration changes to improve user experience and leverage the system - Conduct and manage proper testing while reducing regression Additional Requirements: - Knowledge of Service Oriented Architecture and Concepts - Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment - Outstanding stakeholder engagement, maintaining good working relationships with business stakeholders and providing advice and guidance as requested - Ability to design and understand complex business processes - Excellent communication (written and verbal) and interpersonal skills - Capacity for analysis and synthesis - Ability to understand customer needs - Perseverance and tenacity in the face of difficulties - Motivation and desire for improvement #J-18808-Ljbffr