Requisition #: 15125 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Working in Ansys Customer Excellence (ACE) as an Application Engineer II means building bridges between product development, sales and customers to engineer what's ahead, solve our customers real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience, and business impact. Key Duties and Responsibilities Apply engineering expertise and knowledge of Optics simulation techniques to provide exceptional technical support to customers, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive Optics solutions. Contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their product design needs and engineering design workflows and articulate Ansys' value proposition. Provide introductory and/or intermediate training classes and contribute to the delivery of professional services for projects which may include collaborative work with other application engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate these requirements into new product capabilities. Test new releases on industrial problems. Participates in internal corporate initiatives to share knowledge and to create best practices, both within and outside the discipline. Minimum Education/Certification Requirements and Experience Required education and degree type: BS or MS in Optical Engineering or a related field. Required minimum years of professional experience in an engineering environment: MS+2. Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and a wide range of audiences. Strong organizational and time management skills, possesses a sense of urgency. Ability to work on multiple projects which are complex in nature across geographically diverse locations. Projects a professional image and demonstrates business acumen, driven to succeed Hands-on experience in using commercial optical software tools (e.g. Zemax OpticStudio, Code V, LucidShape, Speos, LightTools, Lumerical …) Demonstrated strong knowledge of Optical Theory Fluent in writing and speaking English. Ability to travel up to 25% of time. Familiarity with python Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+5 or PhD+0 A minimum of 1 year of experience in application engineering, customer support, or consulting services type customer facing roles. Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals. Demontrated skills using optical software Speos, Zemax OpticStudio and Lumerical Knowledge of some of the following fields is a plus: CAD programs (Catia, NX, Creo, etc.) Knowledge of material properties measurements Automotive industry or Aeronautics and/or experience in optics or illumination systems At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. ? Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. ? At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. ? CREATING A PLACE WE'RE PROUD TO BE? Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). ? For more information, please visit us at www.ansys.com ? Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. ? Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
