SENIOR TECHNICAL PROJECT MANAGER Madrid, Spain (MUST BE IN MADRID OR COMMUTABLE TO OUR OFFICE IN MADRID, SPAIN) About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions.
For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency.
Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants.
We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
About the Role Tillster seeks a Senior Technical Project Manager to join its team, managing moderately complex technical and technology-centric programs and projects.
These programs are market- and customer centric and involve the delivery of technology solutions globally.
You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation.
You will liaise with internal program/project executive sponsors, and other stakeholders.
To be successful in this role, you will demonstrate 5+ years' experience in a technical, software engineering-centric, program/project lead role.
You are self-disciplined, highly self-motivated, communicative, precise, and factual, demonstrate adherence to commitments, and appreciate responsibility and accountability.
You are personable, demonstrating commitment to best practices and customer satisfaction.
What You'll Do Work with some of our biggest clients in Spain.
Build a project plan that gets clients live and to market as fast and with the highest quality possible.
Create clear communication and definition of what has been promised to the customer, the timeline, and outcomes expected.
Manage a high volume of fast-paced concurrent projects to successful delivery (on time, high quality, meeting requirements, and achieving stated business and technical outcomes).
Set and meet deadlines with quality deliverables, effectively adapting and modifying plans based on changing data or conditions.
Conduct daily project stand-up meetings, collect and disseminate information to functional teams and stakeholders.
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