(Ap548) Lead Engineer - Technical Support

Job Description Summary Post Sales support of customer issues. This can include repairs (both returns and field), technical support, or a field service or other service request. Impacts departmental operations and is responsible for planning/execution. The role has some autonomy but is focused on the execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance. Job Description Roles and Responsibilities Own the resolution of post-sales technical customer issues. Level 1, 2, 3 Technical Support - Resolves post-sales Technical Issues. As the technical depth required to resolve an issue increases, the #J-18808-Ljbffr