Aor Hr Specialist

.AOR HR Specialist Granada Granada, Andalusia, ES Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ( Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. Main Responsibilities Delivery Key responsibilities : Support Managers with client engagement ensuring all information is accurate and provided on time Provide support and guidance for all implementations and go lives - Provide daily functional support to the teams, to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs. Responsible for the maintenance of the Client Solution workbook - Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation - Ensure and Sign Off System Maintenance Testing - Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose - Responsible for the optimization of HR administrative processes driving efficiency and automation - Responsible for liaising with customer process leads regarding process gaps, client issues, and escalation handling maximizing client satisfaction