Analyst, A/R Otc Collections

.Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are...When we say, 'the stuff dreams are made of,' we're not just referring to the world of wizards, dragons, and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms, and the dreamers creating what's next...From brilliant creatives to technology trailblazers, across the globe, WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, celebrated, and can thrive.Your New Role: The AR/Collections Analyst will focus on cash collections in a high transactional volume, positive team-oriented environment, with multiple revenue streams while ensuring compliance with corporate collection and credit policies. This position is responsible for initiating contact with customers with delinquent balances to secure payment and maintain customer goodwill. Incumbents confer with customers by telephone and email to determine reasons for overdue payment, reviewing terms of the sale, service, and/or contract with the customer. The position is also charged with recording and maintaining information about the financial status and collection efforts into the ERP system in a timely manner. The role will provide meaningful insights and resolutions relative to receivable issues. Additionally, the role should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance. The Collections Portfolio Specialist will be critical in cultivating an environment that supports and reflects the Warner Bros Discovery brand