.An inside sales & customer service representativeFull-timeAbout Avery DennisonAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.Averydennison.Com.Avery Dennison is an equal opportunity employer.Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via ****** have a great opportunity in Barcelona, Spain for an inside sales & customer service representative!This position is intended to be a hybrid role with responsibilities in inside sales and in customer service management.Your main missions as inside sales rep are the following:You will sell the company's products and services by calling prospective and established customers.You will manage and respond to customer concerns and problems. May arrange and provide for shipment and demonstration of products by sales personnel.You will maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.You will be responsible for meeting established sales quotas.You may travel to customer locations to follow-up or to make presentations or perform demonstrations.You will prepare reports to document activities/results.You will investigate and help resolve customer concerns promptly.You will act as a liaison to Field Sales staff; respond to requests forsales quotes and respond to customers.You will identify and develop new and existing marketing opportunities through mailings, research, cold calling and trade show leads.You will travel occasionally with Field Sales staff, trade shows and sales meetings.You will collect information from customers and apply standard methods to provide an ROI (return on investment) analysis to customers.Your main missions as Customer Service Representative:You will provide responsive and accurate order-entry service to customers by phone, fax, web and email.You will manage after-sales support & troubleshooting - handle a wide range of customer inquiries
