AML & Screening Investigations Team Lead (MAD) What you'll do Lead a team of skilled specialists who conduct in-depth case investigations, dive into transaction details, customer data, perform comprehensive media checks and recommend on filing Suspicious Activity Reports (SARs). Engage and cooperate with key stakeholders (Compliance, Product, Operations) to create, shape, and implement cutting-edge solutions and recommendations, fostering a culture of continuous improvement in our processes, procedures and policies. Stay ahead of the curve by leveraging on regulatory changes and internal policy shifts and changes by identifying new risk territories and setting up robust controls to ensure continuous compliance. Drive results by owning the accountability wheel, monitoring team progress, and delivering impactful presentations to Senior Leadership, showcasing wins, strategies and learnings. Recruit and hire top-tier AML & Screening Investigators who align with our vision and will be a key part of our growth and 10x ambition. Partner with the rest of the AML / Screening Leadership team to shape, communicate, and powerfully execute the goals and key outcomes driving the success of the AML & Screening Department. Work with Quality Assurance to identify trends, training needs, and offer constructive feedback with the goal of continuous improvement, perpetuating a culture of excellence. Join forces with AML / Screening Insights to anticipate upcoming shifts in risk coverage strategies, ensuring our operational readiness aligns seamlessly with the launch of new products. Foster a culture of effective communication within the team and coach and mentor team members, supporting their personal and professional growth. Who you are You are an accomplished leader with a proven track record in guiding and inspiring teams towards success. The ideal candidate will have a wealth of experience in mentoring individuals to reach their full potential and achieve their goals. You have exceptional analytical, critical thinking and problem-solving skills. You are innovative and able to define robust processes and procedures for scale. You are able to manage processes efficiently, with accuracy and attention to detail. You have strong decision-making capabilities and adoption of a solution-based approach in all aspects of work. You are able to navigate a KPI-driven culture and set operational targets. You have the ability to adapt to a changing environment and handle multiple priorities. You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow. Payments or FinTech experience is a plus, enthusiasm is a must. You have full professional command of the English language and excellent overall communication skills. You must be willing to travel internationally when required.
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