About Us: The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet is a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere.
We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet is creating a world of connected commerce that makes payments feel good. We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition.
Function Overview: The Planet technology team is driving the modernization of the core infrastructure that is revolutionizing how the global hospitality, retail, and connected commerce industry operates. We work with the latest technologies using modern design, development, and delivery practices.
Role Overview: This new role will be responsible for leading the Identity and Access Management operational and enhancement aspects. You'll drive strategic decisions and continuous improvements to our Identity and Access controls and technical leadership. You'll also be responsible for all technical delivery of work related to IAM tools and services from joiner, provisioning, re-certification, dormancy, movers, and leavers. Fundamentally, you will ensure security is central to service delivery, not an afterthought.
What you will do:
Management of Planet's IAM platforms and solutions.Oversee and own relationship with third-party service providers who support these services.Scheduling and implementing regular recertification reviews across the organization.Work with IT Assurance and Audit functions to respond to requests for information and coordinate remediation activities.Ensuring that systems, procedures, and methodologies are in place to provide best in class service delivery that enables employees to execute against Planet strategy and meet its goals.Encourage a data-driven approach among the team as part of their management of the service such as in proactively identifying and mitigating issues using tooling and detecting trends from reporting to target improvements to customer experience.Make decisive decisions on difficult issues that may impact the organization. Who you are:
Minimum 5 years' experience working in a technical role managing hybrid identity management platforms and environments.Experience in running and delivering transformation to IAM Services.Administration and support experience of the following solutions: Okta, CyberArk, Workday.Demonstrable knowledge of Identity Management across various Cloud services, IaaS, SaaS, and Active Directory, Azure Active Directory.Knowledge of Identity Protocols (SAML, OAuth, LDAP).Passionate about service/security - keeps up to date on the latest news and trends.Demonstrable ability to distill complex, often technical, security issues into a management set of options and/or recommendations.Understanding of key Cyber Security technical controls and cloud concepts.Approaches tasks and problems in an organized, methodical manner.Deep experience of key service management, operations, security, technology and project standards, methodologies, and best practices such as ITILv3/4, Agile, ISO/IEC 27001.Stakeholder Management, ensuring relevant stakeholders are kept informed of onboarding activities and building relationships with key IT stakeholders.Excellent interpersonal skills and demonstrable experience of cross-functional working.Strong supplier management experience involving the large/global service integrators, outsourcers, and technology organizations. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you.
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