THE PLACE TO BEEmpowered by our motto, "making data matter, " Keyrus stands at theForefront of global consultancy in Data & Analytics, AI &MachineLearning, and Digital Transformation. With a presence in 27 countries across 4 continents, we're on aMission to help our clients to improve their performance leveragingTechnological and functional expertise in data and analytics. We are data experts, guiding our clients through their data journeyRegardless of their level of maturity in analytics. As an end-to-endPartner, we address varied challenges that our clients face, fromAdvanced Analytics, Cloud, Data Governance, Visualisation to EnterprisePerformance Management, from advisory to delivery. With more than 3200 employees in all corners of the world, we helpOur clients on a global level with extensive knowledge, a start-upMindset, and a powerful international network. JOB DESCRIPTIONWe're looking for a Senior Consultant who loves dealing with Data to join our Data Analytics team, with a strong experience with Mosaic Solution: IBM Planning Analytics Cloud / Alteryx / Data Lake. RESPONSIBILITIESWork closely with customers to understand their business requirements and challenges around data analytics. Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Acting as a resolver and communicate with the customer as required. Being member of a technical, operations, or application management team or supplier. Monitoring the team's tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Handle tickets escalations to the Service Controller. REQUIREMENTSFluent in English (B2+). Strong interpersonal and communication skills. Team & Stakeholder Management abilities. Alteryx Designer, SQL, Python, & Tableau deep knowledge. Service now, Jira or other ticketing tools. CAREEERThe sky is the limit! We believe in people and theValue they bring to our organization, that is why we are proud to have aCompany culture focused on people and for the people. LEARNING AND DEVELOPMENTIn constant improvement! Our employees are theEngine that makes Keyrus work every day, and those who make theDifference in the projects we develop constantly receive training in theMost cutting-edge technologies. WORK ENVIRONMENT Good vibes only! We have a diverse, inclusive andPleasant environment. Teamwork, good environment, and company events weOrganize throughout the year to nurture and continually improve theCompany-employee relationship. INNOVATIONWe want to change the world! Innovation runs in ourDNA, and we want our future co-workers to have that passion, commitment, Enthusiasm and cooperative spirit that is part of our essence. SOCIAL BENEFITSOur strategy to change and improve our world begins through differentSocial initiatives promoted by our Human Resources department such as flexible hours, family conciliation, and competitive remuneration packages at market level.
