THE PLACE TO BE Empowered by our motto, "making data matter," Keyrus stands at the forefront of global consultancy in Data & Analytics, AI &Machine Learning, and Digital Transformation. With a presence in 27 countries across 4 continents, we're on a mission to help our clients to improve their performance leveraging technological and functional expertise in data and analytics. We are data experts, guiding our clients through their data journey regardless of their level of maturity in analytics. As an end-to-end partner, we address varied challenges that our clients face, from Advanced Analytics, Cloud, Data Governance, Visualisation to Enterprise Performance Management, from advisory to delivery. With more than 3200 employees in all corners of the world, we help our clients on a global level with extensive knowledge, a start-up mindset, and a powerful international network. JOB DESCRIPTION We're looking for a Senior Consultant who loves dealing with Data to join our Data Analytics team, with a strong experience with Mosaic Solution: IBM Planning Analytics Cloud / Alteryx / Data Lake. RESPONSIBILITIES Work closely with customers to understand their business requirements and challenges around data analytics. Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Acting as a resolver and communicate with the customer as required. Being member of a technical, operations, or application management team or supplier. Monitoring the team's tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Handle tickets escalations to the Service Controller. REQUIREMENTS Fluent in English (B2+). Strong interpersonal and communication skills. Team & Stakeholder Management abilities. Alteryx Designer, SQL, Python, & Tableau deep knowledge. Service now, Jira or other ticketing tools. CAREEER The sky is the limit! We believe in people and the value they bring to our organization, that is why we are proud to have a company culture focused on people and for the people. LEARNING AND DEVELOPMENT In constant improvement! Our employees are the engine that makes Keyrus work every day, and those who make the difference in the projects we develop constantly receive training in the most cutting-edge technologies. WORK ENVIRONMENT Good vibes only! We have a diverse, inclusive and pleasant environment. Teamwork, good environment, and company events we organize throughout the year to nurture and continually improve the company-employee relationship. INNOVATION We want to change the world! Innovation runs in our DNA, and we want our future co-workers to have that passion, commitment, enthusiasm and cooperative spirit that is part of our essence. SOCIAL BENEFITS Our strategy to change and improve our world begins through different social initiatives promoted by our Human Resources department such as flexible hours, family conciliation, and competitive remuneration packages at market level. #J-18808-Ljbffr
