Aliexpress-User Researcher-Madrid/Hangzhou

Responsibilities:Conduct Customer Insight for overseas customers of AliExpress Business Line, supporting company operations, product, technology algorithm, design, and other functional departments to formulate and optimize strategies, promoting the healthy and efficient development of business.Responsible for carrying out independent research, combining research methods, big data analysis, and various innovative methods, digging into users' pain points and potential demands, analyzing real users' behaviors and psychology, and working closely with the business side to optimize and improve user experience, find business opportunities and breakthrough points, and promote rapid, sustainable development, innovation, and change.Combining the current situation and needs of the business, integrating resources, promoting, and achieving the application of research results.Job Requirements:Professional background in psychology, anthropology, sociology, statistics, information science, human-computer interaction, cognitive science, or related fields; more than 5 years of research experience, with at least one experience in an internet research, retail brand research, or market consumer research firm.Rich quantitative/qualitative research experience, clear logical thinking, and familiarity with various commonly used statistical analysis tools.Business Insight and business deconstruction ability, with the capacity to plan the research content of the business area based on the understanding of the business, solve core business problems, promote research results from the top down, and effectively influence management decision-making.Excellent ability in structural thinking, information collection, summary, and induction, capable of integrating data analysis, research, and other insights into industry development drivers and trend direction forecasts.Strong curiosity, with the ability to see the essence through the phenomenon and fast learning capability in emerging fields.Proficiency in Spanish is a must.
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