CGHB Provider Network Manager will be responsible for developing and executing negotiation strategies working directly with contracted providers in order to deliver best-in-class service to Cigna's providers, customers, and clients and act as the Subject Matter Expert regarding the local market's environment, healthcare delivery practices, and pricing.
Key Responsibilities:Manage relations with the top medical facilities based on medical spend and financial impact for the organization.Provide coaching and support to the Jr.
Provider Negotiators in market cost analysis development and negotiations within the designated territory.Identify growth opportunities for expanding the network of providers in the regions and/or countries you are responsible for.Perform service area analysis and cost analysis to identify network expansion, development, and network renegotiation opportunities.Review, negotiate, and discuss existing agreements and contracts regarding content (direct payment agreements, fees, pricing, and procedures).Identify cost containment opportunities and (re)negotiates favorable conditions with healthcare providers.Manage the relationship with existing and new Third Party Vendors.Monitor the quality of services provided by the medical providers and the correct execution of the agreements.Act as the expert for the providers regarding agreements, fees, and pricing in the region for which you are responsible.Act as an expert regarding the medical landscape in the countries within your region and continuously monitor evolutions in that respect.Effectively communicate and interact with other business units to achieve goals, e.g., Medical Management, Sales, and Client Management.Qualifications:University degree.3 to 4 years of relevant experience.Good communication skills.Excellent negotiation and influencing skills.Analytical and critical mind.Data mining competency.Proficiency with MS Office programs including: Word, PowerPoint, Excel, Project, and Visio required.Experience/Knowledge Requirements:Knowledge of high priority healthcare providers, third party administrators.Excellent interpersonal, communication and motivational skills, including negotiation and presentation skills.Strong influencing skills and ability to work in a complex, highly matrixed environment, including balancing priorities of multiple organizations to deliver end results.Personal Competencies Required:Thorough knowledge of German; any other language skills are a plus.Results orientation – ability to define goals, establish plans, and manage work to achieve desired outcomes.Ability to create meaningful business-related metrics and track progress/results.Ability to work closely with other department members, matrix partners, and various departments with a time and distance disadvantage.Excellent interpersonal, verbal, and written communication skills.
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