Airline Customer Success Advisor with Spanish - Prague, Czech Republic
Do you like traveling? Would you like to work in a multicultural environment in the heart of Prague? Keep reading!
About BlueLink International CZ
BlueLink International CZ is an international Air France company based in Prague. We are a leader in the customer service sector with 520+ employees, 74 nationalities and 22 different languages spoken. Our scope is the airline and luxury industries, and our mission is to help customers to have an enjoyable experience.
At BlueLink International CZ, we believe in the value of relationships and the power of culture and emotion to create a link between people. Our team members consistently display an attitude of excellence and the ability to think like a customer. For BlueLink, the human being is always at the heart of relationships.
Here's a taste of what we offer:
Possibility of remote work from home
40 days of working from abroad
Regular training and long-term development
Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family or friends
Leisure: up to 6 000 CZK per year to spend on sports activities/language courses/etc.
Meal tickets in the value of 160 CZK per working day
3 extra days of holiday – 23 days in total per year
Discounted air tickets with Air France up to 90% discount
Growing opportunities (90% of our team leaders/managers have been hired internally)
Stable work conditions (permanent contract) and enjoyable environment
Private medical assistance ulékare.cz for you and your relatives
Discounts with local shops in the Florentinum building
Referral program
Company events
A monthly financial contribution for the parent returning sooner to work, up to the 3rd year of the child's age.
If you are:
An open and friendly person and you like to connect with people
Motivated to learn about airline and luxury industries and products such as loyalty programs, booking of flight tickets, B2B activities, social media, after-flight claims, and related subjects
Proficient in English and Spanish, interested in using it daily
Experienced in customer service (that is a big plus)
What will your days look like?
Helping customers with different requests (through various channels)
Being the link between our partners and customers
Establishing and managing positive relationships with customers as well as co-workers and supervisors
Start your journey with BlueLink! Share with us your CV in English and we will fly back to you.
#J-18808-Ljbffr