Job Details What you will do You will be involved in billing accounting operations, reconciling accounts and managing internal controls to aid management decisions and ensure the integrity of the company's financial results.
How you will do it Billing customersSupport Credit Control activitiesCommunicate with clients regarding financial/administrative issuesFocus on the delivery of an enhanced customer experienceHandling incoming Key Account customer account/invoice related calls and correspondenceRespond to customers with disputes to ensure resolution in a timely and expeditious mannerInteract with internal departments to ensure customer queries are effectively resolved and documented where appropriateUpdate collection systems to reflect changes in customer requirements and record activities undertakenSupply supporting documentation where required to customers to improve and speed up their readiness to payProvide supporting documentation where necessary to enable effective commencement of litigation on customer accounts that have defaultedFoster effective working relationships with the invoicing teams to ensure that mutual goals are recognised and focused uponConduct regular reviews with Operations & Sales Account Management to resolve outstanding issues in a clear and defined manner and record such activity on the collection systemAchieve pre-determined performance targetsWhat we look for Relevant work history with the majority in a commercial environmentStudying towards an accountancy qualificationStrong Excel knowledgeStrong mentality and adaptability, to be able to make fast and good decisionsExcellent communication and interpersonal skills - good telephone manner and appropriate business communicationsResults oriented - able to work under pressure and in a monitored/targeted environmentSelf motivated, enthusiastic, able to bring a sense of urgency to situations and to demonstrate an active approachA self starter, promoting personal development - encourages the same in othersAbility to work as part of a successful teamLearning/Change Agility: eagerness to continuously review delivery of services to ensure delivery is always optimumEmbraces technology and its advantages - accurate data entry skillsWho we are Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that's safe, comfortable and sustainable. Our diverse global team of 105,000 experts in more than 150 countries creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. Our commitment to sustainability and our legacy of innovation spans more than a century, dating back to our roots in 1885 and our invention of the first electric room thermostat. We provide meaningful opportunities to learn from the best and brightest in the industry. Your work will impact lives around the world. We give people the perfect environment, support and opportunities to make themselves the very best they can be. We trust them with our tomorrow. They can trust us with their talent.
We are committed to powering the customer mission and creating greater value for our stakeholders through strategic focus on our buildings expertise. The future requires bold ideas, an entrepreneurial mindset and collaboration across boundaries. Tomorrow needs your talent. Tomorrow needs you. So let's talk today.
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