Ags-25 | Account Manager - Grocery & Retail, Spain

About the Role The Grocery & Retail Account Manager will drive business growth and innovation by handling a critical portfolio of partners. You will be able to build processes and scale efforts to achieve an expansion of the merchant's business at Uber. A successful Account Manager deeply understands our partners, builds positive relationships with decision makers, influences throughout the organization, and effectively identifies and exploits opportunities to improve core business metrics.
What You'll Do Responsible for developing the topline (orders, clients, revenue) and operations of your portfolio of merchants.Build long-term relationships with the retailers, ultimately improving their business metrics, marketing efforts, engagement, and satisfaction.You'll be a key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis, and expertise.Support a portfolio of clients with day-to-day asks as well as long-term plans.Act as an ambassador of Uber Eats mission, brand, and product.Basic Qualifications +4 years proven experience in an account management role including experience in relationship management.Customer obsession, proactivity, and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber.Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and influence stakeholders.Analytical skills: Ability to analyze data (experience with Excel is needed) and derive conclusions from it to provide recommendations to partners.Ability to develop strategies, execute initiatives, and work independently to take something from start to finish.Good attention to detail to become a trusted business partner for the merchants using the Uber Eats app.Willingness to get into the weeds (no matter how deep) and push through despite difficulties.Experience running processes at scale and project managing.English working proficiency and Spanish native proficiency.Preferred Qualifications Interest in on-demand delivery and retail.Experience with SQL.
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