Agile Product Owner – Lead Analyst
Madrid
Madrid, Community of Madrid, ES Cigna Healthcare's International Health business is committed to strengthening our Agile operating model to best execute and deliver against our strategic priorities. We are seeking an Agile Product Owner to support the ongoing delivery of our Provider portal and digital experience. This is an excellent opportunity to join our evolving Agile Product Management team as we shape our agile framework across our international business.
The Agile Product Owner will be responsible for owning the product backlog, including communicating end user requirements, defining user acceptance criteria for requirements, and prioritizing and managing the backlog. The role represents the "voice of the customer", ensuring that the team is working on stories that maximize business value and deliver necessary functionality to our healthcare provider partners.
Key Responsibilities:
Collaborates with stakeholders to ensure alignment between business strategy and product development efforts.Collaborates with Product Manager and Portfolio Managers to ensure backlogs align to business and product roadmaps.Has final decision-making authority on acceptance criteria for product functions.Maintains and refines the inflow of work to the team (product backlog).Responsible for decomposing features into user stories and acceptance criteria.Ensures stories clearly communicate customer/stakeholder needs to the Scrum team; works with team to clarify stories as necessary.Sets and communicates the team's scope for the current iteration.Assesses business value and prioritizes all stories to ensure work focuses on those with maximum value and aligns with strategy.Collaborates with UX/UI teams to ensure the customer voice is embedded at all stages of the product delivery cycle.Partners with Product Managers by contributing to story mapping and brainstorming activities to prepare and decompose work for teams.Ensures the outcome and value is clearly defined and communicated to support technical assessments of solutions with the development team.Works closely with cross-functional teams to validate product hypotheses and make data-informed decisions.Must be aware of other work being completed within the Release Train to help teams proactively manage risks and dependencies.Understands and supports inter-team dependencies and escalates prioritization issues when necessary.Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads, and Key Stakeholders.Works closely with their Scrum Master to understand progress to plan, identify blockers, and paths to resolution.Reports outward on progress against PI objectives and is accountable for JIRA reporting quality.Supports UAT and business readiness activities to ensure new capabilities deliver expected value for internal and external stakeholders.Required skills and experience:
Agile Product Owner experience 3+ years required for external candidates.Experience in healthcare industry preferred.Bachelor's Degree required.Strong English language skills required.Knowledge of agile methodology required.Experience working in JIRA tool or an equivalent preferred.Proven ability to develop strong working relationships and establish a high level of credibility across functional lines of business.High attention to detail and proven ability to manage multiple, competing priorities simultaneously.Demonstrates strong decision-making skills and problem-solving techniques.Strong analytical skills and proficiency in using data to inform product decisions and measure success.Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones.About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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