Aggp2025 - Customer Care Centre Graduate (Technical Assistance)

.Job Description:Start Date: October 2025Every year we look for university graduates from around the world to join Airbus and help fill the critical roles for our future. We need people with the aspiration, enthusiasm and the talent to help us move forward and to change the world and deliver our vision to pioneer sustainable aerospace for a safe and united world.When you begin your career with us, we accelerate your growth through our Airbus Global Graduate development journey, focusing on both soft skills, business knowledge and technical ability. You will be part of a two year programme that enables you to develop your professional skills; build your networks andgain a unique perspective on the world of Airbus whilst delivering in a specific position - each development journey is individual!In addition to on-the-job activity and a comprehensive schedule of training opportunities, once a year you will also join your global graduate community for a development week where you meet your peers, hear from our leaders and learn from the best.By the end of the programme, you will have gained everything you need to become an established team member in your position, having already demonstrated your value. You will have developed your skills in an area that is strategically important for Airbus, you will know about the Airbus business, the opportunities, challenges and needs, and you will have learned more about yourself, and what makes you great!Above all you will have the opportunity to do your best work in an industry that is literally reshaping how we live in our world.If you are ready to join and be part of this journey please apply below (& don't forget to include a motivation letter)!What can you expect...We provide technical support to the in-service fleet of Military Transport A/C: A400M, MRTT, C295, CN235 and C212. The main objective is to establish and deliver, for all programs, on time and consistent solutions for the daily technical queries raised by customers regarding aircraft structure and system problems.You will be on a development pathway to prepare you to be a Customer Care Engineer and can expect to be involved in the following:Providing support in a dynamic environment and in a timely manner to avoid any operational disruption for our customers.As a single entry point for all the technical queries, have a full visibility of the fleet status and of the complete incoming technical topics. The global view in our customer care team allows the newcomer to work in any system or sub-system and to participate in multi-ATA issues.Interacting with internal and external contacts; receiving customer questions and trying to resolve them.At the end of the two year development programme you will be fully equipped to be a key player as a Customer Care Engineer!What we are looking for..