."The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global familyDiscover some of the benefits we offer:- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.Be proud to belong to Meliá as we are proud of youMISION: gestionar todas las reservas del hotel, lo que incluye recibir y procesar nuevas reservas, modificar las existentes y cancelarlas cuando sea necesario. Esto implica el manejo cuidadoso de la disponibilidad de habitaciones, tarifas y la confirmación de reservas en tiempo real.FUNCIONES:El agente de reservas se encarga de recibir solicitudes de huéspedes a través de diferentes canales, como teléfono, correo electrónico, sitio web del hotel o plataformas de reservas en línea.Consultar el sistema de gestión de reservas para verificar la disponibilidad de habitaciones en las fechas solicitadas.Confirmación de reservas: Confirmar la reserva a los huéspedes, proporcionando todos los detalles, como tipo de habitación, tarifas, fechas de estadía, políticas de cancelación, etc.Modificación y cancelación de reservas: Asistir a los huéspedes si necesitan hacer cambios en su reserva o cancelarla, cumpliendo con las políticas del hotel.Informar a los clientes sobre las opciones de alojamiento, los tipos de habitaciones, los servicios adicionales del hotel (desayuno, gimnasio, spa, etc.) y cualquier otro aspecto relevante.Responder a preguntas sobre tarifas, disponibilidad, políticas de cancelación, peticiones especiales (por ejemplo, habitaciones accesibles, camas extra), etc.At Meliá we are all VIPGreat professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age