Aftersales Manager

Job ResponsibilitiesMust have work experience as an aftersales manager and know how to handle warranty units effectively.Ensuring customer satisfaction through after-sales service.Developing strategies to improve the processes and level of service provided by the after-sales service department.Supervising and managing after-sales service staff and ensuring that quality and service standards are met.Monitor and analyze customer feedback trends to identify and resolve frequent problems.Develop and implement quality and control processes to ensure that the after-sales service operates effectively.Negotiate contracts with service and product suppliers to ensure a good level of customer service.Writing and updating procedures and instructions for the management and use of products and services.Job Types: Full-time, Permanent

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