Description Summary: The Aftermarket business development manager develops plans and initiatives aligned with region strategy to improve aftermarket market share, as well as strengthen channel relationships and improve customer satisfaction. This position is responsible for analyzing distributor and country aftermarket sales and opportunity, while developing and implementing aftermarket initiatives to grow the business. The role requires engaging end customers and distributors in each country to identify requirements, priorities, and programs. Works closely with the global aftermarket team as well as the region sales managers, channel manager and marketing manager.
Drives positive engagement with channel partners and provides guidance to support their aftermarket sales and business objectives.
Duties:
Analyzes aftermarket purchases by distributors and direct accounts.Determines opportunity gaps based on the analysis of sales based on machine population data.Identifies and deploys initiatives to grow aftermarket business through launching country programs in cooperation with distributors.Identifies and proposes region specific distributors aftermarket incentives.Identifies training requirements and compiles training programs for distributors and the sales team on the value add of Sullair parts and lubricants.Works with the EMEA marketing and channel manager to identify requirements and provides input for the creation of marketing campaigns.Works closely with the Global aftermarket team, region sales managers as well as distribution partners and end users to improve support and execution.Review and monitor distributor performance through scorecards and quarterly KPI meetings.Support forecasting management of stock and supply into European logistics warehouse.Liaise with manufacturing and logistics sites globally to ensure adequate supply chain routes are in place to serve EMEA/CIS distributors and customers.Provide excellent service by building unique touch points, promptly responding to requests, and establishing a dynamic relationship with all distributors. Experience and Qualifications:
Education:
Business or engineering degreeProfessional experience:
At least 3 years of relevant experience in aftermarket sales and marketing in a B2B environment, preferable in a manufacturer of rotating equipment support distributors.Excellent communication skills with a strong desire for serving customers & good team player.Proficiency in MS office programs.Highly motivated with ability to plan and execute goals.Work from home located preferably in Newcastle Area, UK or Madrid area, Spain.Extensive travel may be required.Key behaviors:
Strong written and verbal interpersonal skills.Team player with positive attitude.Excellent communication skills, ability to work in a well-structured fashion and strong capability to work with cross-functional teams.
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